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GENERAL
CONDITIONS
RATES:
Rates are all quoted in EURO and are based on present cost
conditions (November 2006) and include VAT taxes. They are valid from
01.01.2006 to 20.12.2006, except during fair periods and special events.
CMB TRAVEL reserves the right to alter prices if major increases occur
during the course of the year.
HOTELS:
CMB Travel reserves the right to provide hotels of similar category
if the circumstances make it necessary, at no additional cost or refund.
PAYMENTS:
A 10% deposit payment is required upon receipt of our confirmation
of the reservation. Final payment is due 21 days prior to the arrival of the
clients. Full payment must accompany any services booked less than 21 days prior
to arrival. Payments are accepted only by credit card (VISA, Mastercard, American
Express) or bank transfer. In this case a copy of the bank transfer receipt
is requested.
CANCELLATIONS
AND REFUNDS:
Procedure
Partial cancellation
of a previously confirmed booking, must be followed by a new
“confirmation order” from CMB Travel, confirmed
the modified booking. Full cancellation of all services of
a previously confirmed booking must be followed by an CMB
Travel confirmation. CMB Travel will not
be responsible for any cancellation not confirmed and will regularly debit
the relative no-show charges.
Cancellation fee
Hotel bookings cancelled without due notice are subjected
to a cancellation fee according to the following scale:
For
cancellation less than 48 hours prior to arrival or no show:
100%
of package price per person.
Escorted tours:
| For cancellations
at least 21 days before arrival |
No cancellation
fee |
| For cancellations
from 20 to 15 days prior arrival |
€ 100
per person |
| For cancellations
from 14 days to 48 hours prior to arrival |
50% of package
price per person |
| For cancellation
less than 48 hours prior to arrival or no show |
100% of package
price per person |
LIABILITY:
The liability of CMB Travel is limited. CMB Travel acts only
as an agent for the passengers in all functions pertaining to hotel reservations
and accommodations, restaurants, meals and services, sightseeing tours and transportation
of whatever nature, and assumes no liability for injury, loss, damage, accident,
delay or inconveniences which may occur either by reason of defect, or as a
direct or indirect result of God, or as acts of government or other civil authorities
(war, civil disturbances, strikes, etc.) or from any cause beyond CMB Travel
control. CMB Travel can accept no responsibility for the loss or additional
expenses due to delay or changes in schedule or other causes. CMB Travel reserves
the right to vary itineraries in order to improve each tour, to the tour members’
enjoyment and advantage. CMB Travel reserves the right to cancel or rescheduled
any tour departure in accordance with operation requirements.
COMPLAINTS:
Any complaints arising must be made to CMB Travel without delay
and confirmed in writing. If the matter cannot be settled on the spot, CMB Travel
must be informed in writing whitin 7 days after conclusion of the service. Later
claims cannot be entertained.
JURISDICTION:
Jurisdiction and choice of law for any disputes arising from
this contract with the client shall be the jurisdiction of Bucharest. Romanian
law shall apply.
VARIOUS:
Hotel rooms are not available before noon.
Drinks are never included with meals (except one bottle of beer or ½
bottle of wine at the main meals).
Tips are never included.
Unless explicitly stated to the contrary by CMB Travel, baggage is at owners’
risk throughout
Clients are strongly recommended to take out a full travel insurance
CMB Travel cannot be held responsible for any damage derived from: strikes,
bad weather conditions, revolutions, terrorism, acts of war or any other event
of “force majeur”.
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